These General Terms and Conditions (hereinafter: General Terms and Conditions, GTC, or Document) set out the terms of use for the services available on blaster-ground.hu operated by Kétkerék Info Kft. (registered office: 1145 Budapest, Bosnyák utca 1/b.; company registration number: 01-09-384743; registering court: Company Court of the Metropolitan Tribunal of Budapest; tax number: 29256949-1-43; e-mail: info@blaster-ground.hu; hosting provider: Hostinger International Ltd., 61 Lordou Vironos str., 6023 Larnaca, Cyprus) (hereinafter: Seller) by the user of such services (hereinafter: Customer or User or Buyer). The Service Provider and the Customer are hereinafter jointly referred to as the Parties.
Kétkerék Info Kft., as the operator of the blaster-ground.hu online portal, reserves the right to unilaterally amend these General Terms and Conditions. The Service Provider may inform Users of such amendments by a short notice, which may be included in a newsletter sent by the Service Provider or in a notification sent to all users to the e-mail address provided in their Account. In such cases, the amended version of the GTC will be published on the Website; therefore, it is recommended to review the GTC from time to time on the Website. The User/Buyer is entitled to object to the GTC as soon as it has been published on the Website.
The following terms in this GTC shall have the meanings set out below:
The Seller or its representative may, in certain cases (e.g. events requiring a liability waiver), request the Buyer to credibly verify their age.
The Customer may create an Account on the Service Provider’s website or the Seller’s Portal by providing their name, e-mail address, date of birth and password. If the User places an order on the Seller’s Portal without using an Account, an Account will be created using the data provided during the ordering process.
The Account contains, in a structured format, the data and information provided by the Customer during registration and when placing order(s), as well as the order number and relevant documents related to the order (invoice, etc.). The Customer may view the status and history of subscriptions, the current balance of participation tickets, and—where applicable—details of purchased digital content.
The User during registration and the Customer when placing an order are obliged to provide true data. The User is responsible for ensuring that the data provided are accurate, complete and up to date. If the Service Provider or the Seller becomes aware that the data provided by the User/Customer contain untrue elements, it is entitled to restrict access to the Customer’s Account and/or exclude the Customer from using the Service. The Service Provider or the Seller is also entitled to restrict access to the Customer’s Account and/or exclude the Customer from using the Service if the Customer uses the platform or its services abusively, or provides third parties with access to their Account.
By using the Account, the Customer may initiate the deletion of their account and personal data at any time. If the Customer confirms the deletion of their data, they agree that they will lose all access, including access to purchased content. For the protection of personal data, this process is irreversible.
The Customer Wallet is the part of the Account where the current balance, validity period and detailed balance history of digital participation tickets and Gift Vouchers sold by the Seller and purchased by the Customer are displayed.
A Participation Ticket is a digital ticket required to participate in online or on-site events announced by the Seller, and is stored in the Wallet within the Customer’s Account. One ticket is valid for one occasion, and a Customer may hold multiple tickets at the same time. The validity period of tickets may vary depending on the offer and is always visible in the Customer’s Wallet.
Tickets in the Wallet may be used at any time during their validity period when registering for Events announced by the Seller that accept the given ticket. Unused tickets expire at the end of their validity period and may not be used thereafter.
A Gift Voucher is a digital voucher with a unique identifier that can be redeemed for a digital Participation Ticket required to participate in online or on-site events announced by the Seller.
Purchased gift vouchers and their validity status can be viewed under the Profile / Gift Vouchers menu.
Redeeming a Gift Voucher: With the unique code belonging to a voucher purchased by a Customer, the voucher may be redeemed by any Customer within its validity period at:
https://blaster-ground.hu/vouchers/redeem
Upon entering a valid voucher code, the participation tickets included in the voucher will be credited to the redeemer’s Wallet and may be used from that moment. Each voucher code may be redeemed only once.
The Seller shall not be liable for any data leakage resulting from improper handling of voucher codes by the Customer. Secure handling of the voucher code sent is always the Customer’s responsibility.
Coupons may be redeemed during purchase by using the coupon code for the specified offers, in the stated value (percentage or monetary), up to a maximum of (final total – 100 HUF), only in case of card payment.
Only one coupon may be redeemed per order. The usability period and quantity of certain coupons may be limited, and the Seller reserves the right to withdraw the validity of announced coupons at any time without prior notice.
The Seller also sells digital content, i.e. data produced or provided in digital form (including, but not limited to: informational videos, documents and other digital materials; hereinafter: digital content) via the Seller’s Portal. In such cases, the sale of digital content is not performed on a tangible medium.
The Sale Price is the sale price of Participation Tickets and Subscriptions offered for sale on blaster-ground.hu or by the Seller, including VAT and any other applicable taxes (purchase price).
A Contract between the Seller and the Buyer for the sale/purchase of participation tickets and gift vouchers displayed on the Website is concluded in accordance with this GTC, without the simultaneous physical presence of the Service Provider, the Seller and the Buyer. The Contract does not qualify as a written contract.
Content means any data and/or information (including images, figures, logos, graphic elements, videos, files, text, design) that is visible and accessible on the Website; and any data and/or information contained in any e-mail and/or other message sent by the Service Provider and the Seller to the Buyer via electronic communication tools.
A Newsletter is a commercial message/communication sent periodically by the Service Provider or the Seller electronically (e-mail, SMS) to Users subscribed to the newsletter service, providing information about changes/news related to the Seller’s Portal and/or promotions and discounts organized/offered by the Seller.
An Order is a purchase offer made by the Buyer to the Seller regarding one or more Participation Tickets or Gift Vouchers available on the Website, which the Seller accepts or rejects in an e-mail confirmation. Until the fulfilment of the Order, the Buyer is entitled to modify or cancel the Contract via their Account by using the “Cancel Order” button.
The Basket Value is the total price of Participation Tickets or Gift Vouchers to be ordered from the Seller in an Order, reduced by the value of any discount coupon and/or purchase voucher used by the Customer. This is the final amount payable by the Customer to the Seller after placing the Order.
For certain announced events, the Seller may make the reservation valid subject to the payment of a Deposit, up to a maximum of 50% of the Basket Value. For events requiring a deposit, the reservation becomes valid only when the deposit amount is credited to the Seller’s account or when card payment is successfully completed.
The Customer has 3 business days to pay the deposit; after this period, the offer expires.
The date/time of a reservation validated by a deposit may be changed once, no later than 72 hours before the event, subject to available free time slots. If the Buyer does not change the event time and does not appear at the reserved time, the deposit will not be refunded.
The remaining amount (Basket Value minus the paid deposit) must be paid by the Buyer no later than 15 minutes before the start of the event on-site, or via Account / Your Orders.
1.1.1. To place an Order on the Service Provider’s website or the Seller’s Portal, the User/Customer must create an Account by providing their name, e-mail address, date of birth and password.
1.1.2. If the User places an Order for the Seller without using an Account, an Account will be created using the data provided during the Order.
1.2.1. The Customer/Buyer may place an Order electronically via the Service Provider’s website or the Seller’s Portal by selecting the offer they wish to purchase, providing the billing data required to fulfil the Order, and selecting the payment method. Completing the data does not mean finalizing the Order.
1.2.2. After accepting this GTC, the Customer may finalize the Order (offer) by clicking the “Payment” button.
1.2.3. By finalizing the Order, the Customer/Buyer declares that the data provided for the purchase are true and consents to the Seller using and processing such data for the purpose of fulfilling the Order, in particular to contact the Customer if necessary via any of the provided contact details (e-mail or phone). By finalizing the Order, the Customer undertakes to pay the consideration for the Order using the selected payment method; if payment is not made, the Seller may refuse to fulfil the Order.
1.2.4. Until fulfilment, the Buyer is entitled to cancel the Order via their Account by clicking the “Cancel Order” button.
1.3.1. Placing an Order constitutes an offer by the Buyer, which creates an offer-binding effect on the Buyer upon its receipt by the Seller. Placing an Order does not in itself result in the conclusion of a contract between the Seller and the Buyer.
The Contract between the Seller and the Buyer is concluded—i.e. the Buyer’s offer is accepted by the Seller—when the Buyer pays the Basket Value by bank transfer or online payment and the amount is credited to the Service Provider’s or the Seller’s account.
In case of online payment, the purchased Participation Tickets or Subscriptions are credited immediately after confirmation by the payment service provider. In case of bank transfer payment, the Seller is always responsible for crediting the payments; the Service Provider has no influence over the crediting of bank transfer payments due to lack of authorization.
Upon fulfilment of the Order and crediting of Participation Tickets and Subscriptions, the Service Provider informs the Customer by e-mail.
1.3.2. In the case of online payments (online card payment or bank transfer), neither the Service Provider nor the Seller shall be liable for any additional costs incurred by the Buyer that depend on the chosen payment method or the Buyer’s card-issuing bank (including, but not limited to, exchange rates and other fees). The Buyer is responsible for the consequences arising from the selection of the payment method.
2.1. The Seller also sells digital content (including, but not limited to: informational videos, documents and other digital materials; hereinafter: “digital content”) via the website. In such cases, the sale of digital content is not performed on a tangible medium. By placing an order, the Customer acknowledges that in the case of digital content sales, no physical product (CD, DVD, case, printed materials) will be delivered. After ordering digital content and paying the purchase price, the Customer is entitled to view the digital content via the Seller’s Portal and, in the case of documents, to download them.
2.2. The Customer acknowledges that digital content will become available after successful payment. Depending on the successful transaction, this may take a few minutes or even a few hours. The Seller strives to complete fulfilment on the day of the transaction in all cases.
2.3. Pursuant to Section 29(1)(m) of Government Decree 45/2014 (II. 26.) on the detailed rules of contracts between consumers and businesses, the Customer may not exercise the right of withdrawal in respect of digital content not supplied on a tangible medium if the business has begun performance with the consumer’s express prior consent and the consumer has acknowledged, at the same time as giving such consent, that they lose the right of withdrawal once performance has begun. The Customer acknowledges that placing the Order and paying the purchase price qualifies as such prior consent, as the Customer is continuously informed of this during the ordering process. The Customer also acknowledges that thereafter the 14-day right of withdrawal provided by the Decree does not apply.
2.4. The Customer acknowledges that the warranty and/or guarantee rules set out in this GTC must be interpreted in accordance with the specific nature of digital content.
2.5. The Customer acknowledges that in the event of a suspected fraudulent transaction, the Service Provider is obliged to suspend or reject performance. The determination of suspected fraudulent transactions is made by the financial service provider involved in the payment. In such cases, the Seller cooperates with the financial service provider and the investigating authorities. During the investigation, the Seller is exempt from the legal consequences of late performance or non-performance. The Seller shall inform the Customer of the fulfilment of the contract without delay, but no later than after authorization.
3.1. Prices of Participation Tickets and Subscriptions displayed on the Service Provider’s website and the Seller’s Portal are in HUF and include VAT.
3.2. The Buyer has the right to decide which of the available payment methods (including prepayment) they choose for their Order. Under Act CXXVII of 2007 on VAT, it does not qualify as an advance payment if the party obliged to pay the consideration pays earlier than the performance date based on their own decision. The price and payment method are indicated in each Order. After crediting of payments, the Seller issues an invoice to the Buyer for the ordered items. The Buyer is obliged to provide all data and information required for issuing the invoice in accordance with applicable law, truthfully. In case of omission or incomplete/incorrect recording, the Seller cannot be obliged to issue a new invoice.
3.3. If the invoice contains excise goods, in case of resale it is not suitable for proving the origin of the excise goods.
3.4. The Seller primarily provides the invoice electronically. The issued invoice is available in electronic form from the Customer’s Account, and a link is also sent by e-mail to the e-mail address provided in the Account.
3.5. If the invoicing-related information in the Account—including the issued invoice(s)—is not available for more than forty-eight (48) hours, the Buyer may notify the Seller in writing via the contact details provided on the Seller’s Portal.
3.6. The Customer is responsible for logging into their Account, enabling automatic login where applicable, setting and providing the password required for login, and for any transfer or disclosure of such password to third parties. Any and all liability arising from these shall be borne by the Customer. The owner of the Account is responsible for orders placed from the Account and any related customer-side activity; the Service Provider and the Seller exclude their liability in this respect.
3.8.1 Card payment on the website: After placing the order, the Buyer is redirected to the interface operated by Barion Payment Zrt., where they can enter the necessary card details. Card details do not reach Kétkerék Info Kft. or the Seller, and are not stored, not even in encrypted form. Barion Payment Zrt. is supervised by the National Bank of Hungary; license number: H-EN-I-1064/2013.
For the purpose of processing the payment, the Buyer’s e-mail address, the name, price and quantity of the ordered products, the order identifier and the payment method are transferred to Barion Payment Zrt. To successfully complete payment, the Buyer must provide: card number, name on card, expiry date, CVC code. The Basket Value calculated based on unit prices and quantities, and any applicable delivery cost, will be charged to the Buyer’s bank card. Neither the Service Provider nor the Seller blocks any amount on the Buyer’s bank card; this is performed exclusively by the card-issuing financial institution; therefore, the Service Provider and the Seller do not participate in the release of any such authorizations/holds. After completion of the card payment, Barion Payment Zrt. redirects the Buyer back to the Seller’s Portal operated by the Service Provider.
Payment by bank transfer: The order must be paid by bank transfer to the details displayed in the last step of the ordering process. With this payment method, no order is created until the Seller registers the successful payment in the administrative interface of the Seller’s Portal. The order and the payment are identified by the transfer reference, which is displayed exactly when the payment details are shown. Once the payment is credited by the Seller, the Buyer receives an e-mail notification about the successful crediting and the order details.
4.1. Pursuant to Section 29(1)(m) of Government Decree 45/2014 (II. 26.) on the detailed rules of contracts between consumers and businesses, the Customer may not exercise the right of withdrawal in respect of digital content not supplied on a tangible medium if the business has begun performance with the consumer’s express prior consent and the consumer has acknowledged, at the same time as giving such consent, that they lose the right of withdrawal once performance has begun. The Customer acknowledges that placing the Order and paying the Basket Value qualifies as such prior consent, as the Customer is continuously informed of this during the ordering process. The Customer also acknowledges that thereafter the 14-day right of withdrawal provided by the Decree does not apply.
4.2. The Customer acknowledges that the warranty and/or guarantee rules set out in this GTC must be interpreted in accordance with the specific nature of digital content.
5.1. On the product/service page of the selected item, we provide descriptions containing the essential characteristics of the product/service and any instructions for use, noting that detailed information about the actual characteristics of the selected product/service can be found in the user guide/instructions attached to the product/service.
6.1. Any User/Customer may access the Website. The Service Provider and the Seller reserve the right to restrict the Customer’s/Buyer’s right and/or access to place an Order and/or to restrict the selection and/or use of certain payment methods if the given Customer/Buyer, through their activity on the Website, may endanger the proper operation of the Website and/or may cause damage to the Service Provider or the Seller. In such cases, the Customer/Buyer may contact Customer Service, where they will receive information about the reasons for the restriction(s).
6.2. The Customer may contact the Seller at any time via the contact details indicated under the “Imprint” menu item on the Seller’s Portal. The Seller is responsible for the truthfulness and accuracy of the information provided on the Seller’s Portal for the purpose of contact.
6.3. If, in the Service Provider’s assessment, higher-than-average traffic originates from a given network, the Service Provider reserves the right to introduce the use of a “captcha”-type code for Users/Customers/Buyers visiting the Website in order to protect the Website content and all information, and, where appropriate, to restrict traffic directed to the Service Provider.
6.4. The Service Provider reserves the right to suspend or restrict a Customer account if it becomes aware that the Customer shares access to their account with a third party.
6.5. The Content displayed on the Website—especially information used to describe Digital Content—does not constitute a binding offer by the Seller; such information is provided solely for presentation purposes, and the Seller operating the Seller’s Portal is responsible for its content. The Service Provider assumes no legal liability for content uploaded by the Seller to the Seller’s Portal; the Service Provider is solely responsible for content displayed under the “blaster-ground.hu” main domain, and the subdomains serve to access Seller Portals.
6.6. The Seller may entrust a third party with the performance of services related to the processing of the Order, while informing the Buyer in advance and/or simultaneously. This is not subject to the Buyer’s consent. However, in such cases the Seller remains responsible for fulfilling its obligations arising from the Contract concluded with the Buyer.
7.1. Content, as defined in this GTC, includes in particular, but not limited to, logos, graphic elements, trademarks, images, videos, animations, multimedia texts and/or any other content displayed on the Service Provider’s website and on the Seller’s Portals. All of the above are the property of the Seller operating the blaster-ground.hu portal, and the Seller reserves all rights in this respect.
7.2. Digital content displayed on the blaster-ground.hu website and on the Seller’s Portals is protected by copyright. The User/Customer/Buyer may view Digital Content—except for documents—exclusively through the channels provided by the Service Provider (Seller’s Portal, mobile application). The User/Customer/Buyer is not entitled to copy, distribute, publish, forward to third parties, modify and/or otherwise alter or use Digital Content, or place it in any context other than the original.
7.3. Any Content to which the User/Customer/Buyer has access or gains access by any means is subject to this GTC.
7.4. If the Seller grants a Customer/Buyer a right of use for Digital Content or a part thereof under a separate agreement concluded between them, and the Customer/Buyer has access to such content or gains access as a result of such agreement, the right of use shall extend only to the Digital Content specified in the agreement, and shall be valid exclusively for the period during which such content is available on the Seller’s Portal or for the period specified in the agreement, under the specified conditions.
7.5. Access associated with the Customer’s Subscription grants access rights only to the owner of the Account. The Customer is not entitled to share access to their Account with others and thereby provide access to the subscribed digital content to multiple persons.
7.5.1. The Service Provider reserves the right to suspend an affected account if it becomes aware that multiple natural persons access a Customer account simultaneously.
8.1. Any information of any nature provided by the Buyer/Customer to the Seller shall be treated as confidential by both the Seller and the Service Provider, and may be shared with third parties only in accordance with this GTC.
8.2. The Buyer/Customer shall not make any public statement regarding the Order/Contract to third parties without the Seller’s prior written consent.
8.3. By providing information and data on the Seller’s Portal, the Customer/Buyer ensures the Seller and the Service Provider unlimited and irrevocable access to such information or data (except for personal data), and grants rights to use, copy, modify, transmit and distribute such information or data. At the same time, the Customer/Buyer agrees that the Seller may freely use images, recipes, ideas, concepts, know-how or techniques disclosed via the Seller’s Portal or other channels of the Seller.
9.1. The privacy policy governing the processing of personal data forms part of these General Terms and Conditions and is available at:
https://blaster-ground.hu/privacy
10.1. The blaster-ground.hu website and the Seller’s Portal use cookies. Information on cookies and data protection is available at:
https://blaster-ground.hu/privacy
12.1. Force majeure means any cause, event or circumstance that is unforeseeable, uncontrollable, and/or any cause affecting blaster-ground.hu but independent of it, the occurrence of which makes it impossible for the Service Provider to fulfil its obligations under this GTC.
12.2. Neither Party shall be liable for failure to perform contractual obligations if such failure is caused, in whole or in part, by force majeure.
12.3. If the force majeure event does not cease within 15 (fifteen) days from its occurrence, either Party may terminate the contract by simultaneously notifying the other Party, without the other Party being entitled to claim damages.
12.4. The Service Provider and the Seller reserve the right to update and/or amend the provisions of these Website General Terms and Conditions from time to time to reflect the operation and conditions of the website or changes in the legal environment. In such cases, the amended version of the GTC will be published on the Website. It is recommended to monitor the GTC from time to time on the Website. The Buyer/User may object to the GTC after its publication on the Website.
13.1. Hungarian law shall govern this Contract. By accepting this GTC, the User acknowledges and agrees that the Service Provider may assign all of its rights and obligations arising from this GTC to third parties. The User hereby gives prior consent to such assignment of contract.
13.2. The Customer may submit consumer complaints related to their Subscription or the activity of the Service Provider via the following contact details:
Phone: +36-30-293 9052
Website: https://blaster-ground.hu
E-mail: info@blaster-ground.hu
The consumer may communicate their complaint to the business verbally or in writing. The complaint may relate to the conduct, activity or omission of the business, or of a person acting in the interest or for the benefit of the business, in direct connection with the distribution and/or sale of goods to consumers.
The business shall investigate a verbal complaint immediately and remedy it as necessary. If the consumer does not agree with the handling of the complaint, or if immediate investigation is not possible, the business shall record minutes of the complaint and its position without delay and shall provide a copy to the consumer on the spot in the case of a verbal complaint communicated in person. In the case of a verbal complaint communicated by telephone or other electronic communications service, the business shall send the consumer the minutes no later than within 30 days together with its substantive response, in accordance with the rules applicable to written complaints.
In other cases, the business shall proceed with written complaints as follows: unless otherwise provided by directly applicable EU legal acts, the business shall respond to the written complaint in writing within thirty (30) days of receipt and shall take measures to communicate its response. A shorter deadline may be set by law, and a longer deadline may be set by statute. If the complaint is rejected, the business shall provide reasons. Verbal complaints communicated by telephone or electronic communications service shall be assigned a unique identifier.
The minutes of the complaint shall include: the consumer’s name and address; the place, time and method of submitting the complaint; a detailed description of the complaint; a list of documents and other evidence presented by the consumer; the business’s statement on its position (if immediate investigation is possible); the name of the person recording the minutes and (except for telephone/electronic verbal complaints) the consumer’s signature; the place and time of recording the minutes; and, in the case of telephone/electronic verbal complaints, the unique identifier.
The business shall retain the minutes and a copy of its response for five (5) years and shall present them to supervisory authorities upon request.
If the complaint is rejected, the business shall inform the consumer in writing about which authority or conciliation body they may initiate proceedings with, depending on the nature of the complaint. The information shall include the seat, telephone and internet contact details and postal address of the competent authority and/or the conciliation body competent according to the consumer’s place of residence or stay. The information shall also cover whether the business will use the conciliation procedure to resolve the consumer dispute.
If a consumer dispute between the Seller and the consumer is not resolved through negotiations, the following enforcement options are available to the consumer:
Consumer protection procedure: The consumer may submit a complaint to the consumer protection authority competent according to their place of residence. After assessing the complaint, the authority decides whether to conduct a consumer protection procedure. First-instance consumer protection authority tasks are performed by the competent metropolitan and county government offices; list available at:
http://www.kormanyhivatal.hu/
Court proceedings: The Customer is entitled to enforce their claim arising from a consumer dispute before a court in civil proceedings pursuant to Act V of 2013 on the Civil Code and Act CXXX of 2016 on the Code of Civil Procedure.
Conciliation body procedure: The consumer may file a complaint against the business. If the complaint is rejected, the consumer is entitled to turn to the Conciliation Body competent according to their place of residence or stay. A condition for initiating the procedure is that the consumer attempts to resolve the dispute directly with the business. At the consumer’s request, the conciliation body indicated by the consumer may act instead of the otherwise competent body.
The business has a duty to cooperate in the conciliation procedure, including the obligation to submit a written response upon the conciliation body’s request and the obligation to appear before the conciliation body (ensuring participation of a person authorized to conclude a settlement at the hearing). If the business’s registered office or place of business is not registered in the county of the chamber operating the territorially competent conciliation body, the business’s duty to cooperate extends to offering the possibility of concluding a written settlement in accordance with the consumer’s request.
In case of breach of the duty to cooperate, the consumer protection authority has competence and mandatory fines may apply; there is no possibility to waive the fine. The amount of the fine may range from HUF 15,000 to HUF 500,000 for SMEs, and from HUF 15,000 up to 5% of the annual net turnover (but maximum HUF 500 million) for non-SMEs subject to the Accounting Act with annual net turnover exceeding HUF 100 million.
The conciliation body’s competence covers the out-of-court settlement of consumer disputes. Its task is to attempt to reach a settlement; if unsuccessful, it makes a decision to ensure simple, fast, efficient and cost-effective enforcement of consumer rights. The conciliation body may provide advice upon request regarding consumer rights and obligations.
The procedure starts upon the consumer’s request. The request must be submitted in writing to the president of the conciliation body. The requirement of writing may be met by letter, telegram, telex or fax, and by any other means that enables the recipient to store the data addressed to them for a period appropriate to the purpose of the data and to display the stored data unchanged in form and content.
The request must include: the consumer’s name and residence/stay; the name and registered office (and, where applicable, place of business) of the business concerned; if the consumer requests a different conciliation body than the competent one; a brief description of the consumer’s position and the supporting facts and evidence; the consumer’s statement that they attempted to resolve the dispute directly with the business; the consumer’s statement that they have not initiated proceedings before another conciliation body and that no mediation/court/other procedure is pending; the motion for the body’s decision; and the consumer’s signature.
The request must be accompanied by the document(s) relied upon as evidence, in particular the business’s written statement rejecting the complaint, or, in the absence of such, other written evidence of the attempt to reach an agreement. If the consumer acts through an authorized representative, the authorization must be attached.
More information about conciliation bodies:
http://www.bekeltetes.hu
Information about territorially competent conciliation bodies:
https://bekeltetes.hu/index.php?id=testuletek
Contact details of the individual conciliation bodies:
(The list of county conciliation bodies and their contact details follows as provided in the Hungarian text; it is unchanged in substance and translated below.)
Address: 7625 Pécs, Majorossy I. u. 36.
Phone: 06-72-507-154
Fax: 06-72-507-152
E-mail: abeck@pbkik.hu; mbonyar@pbkik.hu
Address: 5600 Békéscsaba, Penza ltp. 5.
Phone/Fax: 06-66-324-976
E-mail: eva.toth@bmkik.hu
Address: 1016 Budapest, Krisztina krt. 99. 3rd floor, office 310.
Phone: 06-1-488-2131
Fax: 06-1-488-2186
E-mail: bekelteto.testulet@bkik.hu
Address: 6721 Szeged, Párizsi krt. 8-12.
Phone: 06-62-554-250/118
Fax: 06-62-426-149
E-mail: bekelteto.testulet@csmkik.hu
Address: 8000 Székesfehérvár, Hosszúsétatér 4-6.
Phone: 06-22-510-310
Fax: 06-22-510-312
E-mail: fmkik@fmkik.hu
Address: 9021 Győr, Szent István út 10/a.
Phone: 06-96-520-217
Fax: 06-96-520-218
E-mail: bekeltetotestulet@gymskik.hu
Address: 4025 Debrecen, Vörösmarty u. 13-15.
Phone: 06-52-500-710
Fax: 06-52-500-720
E-mail: korosi.vanda@hbkik.hu
Address: 3300 Eger, Faiskola út 15.
Phone: 06-36-429-612
Fax: 06-36-323-615
E-mail: hkik@hkik.hu
Address: 5000 Szolnok, Verseghy park 8. 3rd floor, offices 305-306.
Phone: 06-56-510-621, 06-20-373-2570
Fax: 06-56-510-628
E-mail: bekeltetotestulet@jnszmkik.hu
Address: 2800 Tatabánya, Fő tér 36.
Phone: 06-34-513-027
Fax: 06-34-316-259
E-mail: szilvi@kemkik.hu
Address: 3100 Salgótarján, Alkotmány út 9/A.
Phone: 06-32-520-860
Fax: 06-32-520-862
E-mail: nkik@nkik.hu
Address: 1119 Budapest, Etele út 59-61. 2nd floor, office 240.
Postal address: 1364 Budapest, P.O. Box: 81
Phone: 06-1-269-0703
Fax: 06-1-474-7921
E-mail: pmbekelteto@pmkik.hu
Address: 7400 Kaposvár, Anna u. 6.
Phone: 06-82-501-026
Fax: 06-82-501-046
E-mail: skik@skik.hu
Address: 4400 Nyíregyháza, Széchenyi u. 2.
Phone: 06-42-311-544
Fax: 06-42-311-750
E-mail: bekelteto@szabkam.hu
Address: 7100 Szekszárd, Arany J. u. 23-25. 3rd floor
Phone: 06-74-411-661
Fax: 06-74-411-456
E-mail: kamara@tmkik.hu
Address: 9700 Szombathely, Honvéd tér 2.
Phone: 06-94-312-356
Fax: 06-94-316-936
E-mail: vmkik@vmkik.hu
Address: 8200 Veszprém, Radnóti tér 1. ground floor, office 116.
Phone: 06-88-429-008
Fax: 06-88-412-150
E-mail: bekelteto@veszpremikamara.hu
Address: 8900 Zalaegerszeg, Petőfi u. 24.
Phone: 06-92-550-513
Fax: 06-92-550-525
E-mail: zmbekelteto@zmkik.hu
The European Commission has created a website where consumers can register and, through it, have the opportunity to resolve disputes related to online purchases by completing an application, avoiding court proceedings. In this way, consumers can enforce their rights even if, for example, distance would otherwise prevent them from doing so.
If you wish to submit a complaint about a product or service purchased online and you do not necessarily want to go to court, you may use the online dispute resolution tool. On the portal, you and the trader against whom you have filed a complaint can jointly select the dispute resolution body you wish to handle the complaint.
The online dispute resolution platform is available here:
https://webgate.ec.europa.eu/odr/main/?event=main.home.show&lng=HU
13.3. The Service Provider and the Seller reserve the right to update and/or amend the provisions of these Website General Terms and Conditions from time to time to reflect the operation and conditions of the website or changes in the legal environment. In such cases, the amended version of the GTC will be published on the Website. It is recommended to monitor the GTC from time to time on the Website. The Buyer/User may object to the GTC after its publication on the Website.
Kétkerék Info Kft. operates the Seller Portals as an intermediary service provider and displays the Participation Tickets and Subscriptions of businesses present as Sellers in the tracktime.hu service. The rights and obligations of intermediary service providers are exercised by Kétkerék Info Kft.
With respect to these products and/or services, the contract is concluded between the Seller (a tracktime.hu partner) and the Buyer. Consumer rights related to the purchase can be enforced directly with the Seller.
tracktime.hu assumes no liability for any notices or offers displayed on the Seller Portal that do not originate from it, nor for any contracts concluded on the basis of such notices or offers, or for any failure to conclude a contract, or for the termination of any contract. This includes, in particular, liability for the quality, safety, and legal compliance of the sold Digital Content, and tracktime.hu undertakes no obligation to inspect these products.
Kétkerék Info Kft. does not mediate and does not intervene in consumer disputes, legal disputes, or transactions between the Buyer and the Seller partner.